Overview
Backuply provides account-level website backups and restores. It is often used for WordPress and file/database recovery from inside the hosting account.
What to back up
- Website files.
- Databases.
- Configuration files.
- Application uploads and media.
- Important custom scripts.
Good practice
Keep at least one backup outside the hosting account. Backups stored only inside public_html or the same server can be lost during compromise, disk failure, or accidental deletion.
Detailed setup notes
Backuply focuses on account and application backups. Customers should understand what is included in each backup job and where backups are stored.
Good backup habits
- Back up before plugin, theme, CMS, PHP, or DNS changes.
- Store critical backups off-server.
- Label backups before major work.
- Test restores on staging for important sites.
- Do not rely on backups stored only inside public_html.
Reference links
- Backuply Docs: https://backuply.com/docs/
Restore safety
Restores can overwrite newer data. For important sites, ask for a copy restore or staging restore first when possible. Ecommerce, forums, CRMs, and membership sites need special care because new orders or user records may exist after the restore point.
Quick support handoff
If this article does not solve the issue, open a support ticket with the domain, service name, exact error, time the problem started, and what changed recently.
