Steps
- Log in to cPanel.
- Open Email Accounts.
- Choose the domain.
- Enter the mailbox name and password.
- Set mailbox quota if required.
- Create the account.
- Configure webmail or a mail client using the server's recommended settings.
Recommended settings
Use SSL/TLS for IMAP, POP3, and SMTP. IMAP is usually preferred because it keeps mail synchronized across devices.
Email troubleshooting essentials
Always separate sending problems from receiving problems. Check DNS, mailbox quota, authentication, spam filtering, mail routing, firewall blocks, and bounce messages before changing random settings.
Quick support handoff
If this article does not solve the issue, open a support ticket with the domain, service name, exact error, time the problem started, and what changed recently.
