Recommended approach
Use IMAP for incoming mail and SMTP for outgoing mail with SSL/TLS enabled. IMAP keeps messages synchronized across devices.
Common settings
- Incoming IMAP server: usually mail.yourdomain.com.
- Outgoing SMTP server: usually mail.yourdomain.com.
- Username: full email address.
- Password: mailbox password.
- SSL/TLS: enabled.
Troubleshooting
If login fails after several attempts, the firewall may block the IP. Check saved passwords on all devices before requesting an unblock.
Email troubleshooting essentials
Always separate sending problems from receiving problems. Check DNS, mailbox quota, authentication, spam filtering, mail routing, firewall blocks, and bounce messages before changing random settings.
Quick support handoff
If this article does not solve the issue, open a support ticket with the domain, service name, exact error, time the problem started, and what changed recently.
