Migration checklist
- Collect source control panel access.
- Create destination account or package.
- Copy files, databases, email, DNS, and cron jobs.
- Preserve PHP version and extensions where possible.
- Test using hosts file or temporary URL.
- Sync final changes.
- Lower TTL and update DNS.
- Monitor errors after cutover.
Communication
Tell customers what will move, what may not move, expected downtime, and how email will be handled during DNS propagation.
Reseller operations
Resellers should keep packages simple, document support boundaries, monitor usage, and avoid selling more than they can support. Clear onboarding and fast escalation to the upstream provider are part of the product.
Quick support handoff
If this article does not solve the issue, open a support ticket with the domain, service name, exact error, time the problem started, and what changed recently.
