Overview
Webmail lets users access email through a browser. Roundcube is commonly available on cPanel servers.
Common tasks
- Read and send mail.
- Manage folders.
- Create signatures.
- Set identities.
- Use address books.
- Check spam folders.
Limits
Webmail is for mailbox access, not DNS or mail routing management. Mailbox quota, forwarding, filters, and authentication records are managed in cPanel.
Email troubleshooting essentials
Always separate sending problems from receiving problems. Check DNS, mailbox quota, authentication, spam filtering, mail routing, firewall blocks, and bounce messages before changing random settings.
Quick support handoff
If this article does not solve the issue, open a support ticket with the domain, service name, exact error, time the problem started, and what changed recently.
